SafetySigns.sg respects your privacy. This policy explains what personal data we collect, why we collect it, and how we handle it in line with the Personal Data Protection Act (PDPA) of Singapore.
1. Information we collect
- Account and order data: name, email address, delivery address, phone number, and password when you register or place an order.
- Payment data: handled by our payment providers (PayPal, Stripe, WooPayments). We do not store full card numbers on our servers.
- Order history and enquiries: products purchased, quote requests, and any messages you send us.
- Technical data: IP address, browser type, device information, pages viewed, cookies, and similar identifiers.
2. How we use your data
- To process and deliver your orders and enquiries.
- To manage your account and communicate about orders, delivery, and support.
- To improve our website, product catalog, and customer experience.
- To send marketing communications only if you have opted in. You can unsubscribe at any time.
- To comply with legal obligations (tax records, dispute resolution, fraud prevention).
3. Cookies and tracking
We use cookies to keep you signed in, remember your cart, track your wishlist, and understand site usage through analytics. You can disable cookies in your browser, but some site features (cart, checkout, wishlist) may not work.
4. Sharing your data
We share data only with:
- Payment processors (to charge your payment method).
- Courier and delivery partners (to ship your order).
- Service providers who help us operate the site (hosting, email, analytics).
- Authorities when required by Singapore law.
We never sell your personal data.
5. Data retention
Order and account data is retained for as long as your account is active, or as required by tax and accounting regulations (typically 5 years). You may request deletion of your account at any time.
6. Your rights under PDPA
- Access the personal data we hold about you.
- Correct or update your data.
- Withdraw consent to marketing.
- Request deletion, subject to legal retention requirements.
To exercise any right, email us at enquiry@safetysigns.sg.
7. Security
We use SSL encryption, secure hosting, and industry-standard practices to protect your data. No system is 100% secure, but we take reasonable steps to safeguard your information.
8. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top will reflect any change. Continued use of the site after changes means you accept the updated policy.
9. Contact
Questions about privacy? Reach us at:
SafetySigns.sg
Blk 5022 Ang Mo Kio Ind Park 2, #01-41 Singapore 569525
Email: enquiry@safetysigns.sg
WhatsApp: +65 8780 8962